Help Center

Find answers to your questions about IQ EXAM. Browse our FAQ sections, account support, billing information, and test troubleshooting guides below.

Getting Started

Taking the IQ test is simple. Click "Start IQ Exam" from any page, select your gender on the first screen, and you'll be guided through a series of cognitive questions. The test adapts to your performance level, taking approximately 15-20 minutes to complete. You'll receive your IQ score and detailed results immediately upon completion.

Our comprehensive package includes: a scientifically-validated IQ assessment, detailed cognitive skill breakdowns (logical reasoning, pattern recognition, spatial visualization, verbal comprehension), percentile ranking compared to your demographic, personality insights, daily cognitive challenges, access to brain training exercises, and downloadable PDF certificate of achievement. Premium members also unlock advanced analytics and personalized cognitive improvement plans.

The IQ test is designed to be completed in 15-20 minutes, depending on your pace. The test adapts its difficulty based on your answers, so there's no fixed question count. You can take breaks during the test if needed, and your progress is saved automatically. For optimal results, we recommend completing the test in one sitting in a quiet, focused environment.

You can start the test without creating an account, but we recommend signing up to save your results, track progress over time, and access your detailed analytics dashboard. Creating an account is free and takes less than a minute using your email or social login options.

Account & Billing

New users start with a 5-day trial for $7.99 USD (promotional discounts may apply). This gives you full access to all premium features. After the trial ends, your subscription automatically continues at $39.99 USD every month unless you cancel. You can cancel anytime to avoid future charges.

Visit our subscription management page and enter the email you used at checkout. We'll redirect you to Stripe's secure billing portal where you can cancel in one click — no login required. Your access continues until the end of your current billing period, and you won't be charged again. If you have any trouble, email support@iq-exam.org and we will cancel within 24 hours.

Your 5-day trial gives you full access to evaluate IQ EXAM. After the trial, your subscription renews at $39.99 every month. We do not offer refunds for partial billing periods, and trial charges are non-refundable unless required by law. To stop future charges, cancel your subscription any time before your next billing date. See our full refund policy for details.

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are processed securely through industry-standard encryption. Your payment information is never stored on our servers — it's handled by our trusted payment processor, Stripe.

Tests & Results

Your IQ score is calculated by analyzing your raw responses across multiple cognitive domains: logical reasoning, pattern recognition, spatial visualization, verbal comprehension, and processing speed. We then normalize your performance against a reference sample in your age and demographic group to produce a score with a mean of 100 and standard deviation of 15.

Yes, you can retake the test anytime. However, we recommend waiting at least 2-3 weeks between attempts to minimize practice effects and get the most accurate results. Each retake is fully adaptive and generates a new score based on your current performance. Your previous scores are kept in your history for comparison, allowing you to track improvements over time.

After completing your IQ test, you'll receive a downloadable PDF certificate that displays your IQ score, percentile ranking, test date, and cognitive skill breakdown. The certificate features official IQ EXAM branding and can be shared professionally or personally. It serves as a record of your cognitive assessment and is suitable for educational or career development purposes.

Small score variations (10-15 points) between tests are normal due to factors like fatigue, concentration level, and test anxiety. However, each test is independently scored using the same methodology, so your true cognitive ability should stabilize over multiple attempts. If you see consistent improvements, it reflects genuine growth from practice and cognitive training. Larger variations (20+ points) may indicate environmental factors affecting your focus during the test.

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Can't find what you're looking for?

Our support team is here to help. Reach out with any questions about your account, the test, billing, or technical issues.

Contact Support

Email: support@iq-exam.org
Response time: typically within 24 hours

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