Privacy Policy

Introduction

IQ EXAM ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services at iq-exam.org (the "Platform").

IQ EXAM is operated by Glomedia B.V., a company registered in Amsterdam, Netherlands. This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

We collect information in various ways, including:

• Personal Information: Name, email address, date of birth, gender (for test optimization), and other details you provide during registration or account setup.
• Test Results and Performance Data: Your IQ scores, assessment results, skill breakdowns, and cognitive performance metrics. This data is used to generate your personalized reports and recommendations.
• Usage Data: Information about how you interact with the Platform, including pages visited, time spent on tests, quiz answers, device type, browser type, IP address, and timestamps.
• Payment Information: When you purchase premium features or subscriptions, we collect billing address, payment method details (processed securely via Stripe). We do not store full credit card numbers on our servers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize you, remember your preferences, and understand how you use the Platform.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver and maintain the Platform, process your assessments, generate personalized test reports and cognitive insights.
• Improve and Optimize: To analyze usage patterns, enhance user experience, develop new features, fix bugs, and improve service quality.
• Communication: To send you account notifications, updates, promotional materials, and respond to your inquiries and customer support requests.
• Payment Processing: To process transactions, manage subscriptions, handle billing inquiries, and issue invoices.
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, protect against fraud and abuse, and safeguard user safety and security.
• Aggregated Analytics: To create anonymized, aggregated statistics about user behavior and cognitive trends (for research purposes only).

Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with trusted partners in the following circumstances:

• Payment Processors: We share payment information with Stripe (stripe.com) to securely process transactions. Stripe is PCI-DSS compliant and follows strict security protocols.
• Analytics Providers: We may use third-party analytics services (such as Google Analytics) to understand usage patterns. These services process data in accordance with their privacy policies.
• Legal Requirements: We may disclose personal data when required by law, court order, or to protect our legal rights, prevent fraud, or ensure platform security.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred as part of that transaction. We will provide notice before any such change.

We require all third-party service providers to implement appropriate data protection measures and use personal data only as necessary to provide their services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for Platform functionality, security, and session management (e.g., authentication, shopping cart functionality).
• Analytics Cookies: Allow us to understand user behavior and optimize the Platform. You can opt out of analytics cookies via your browser settings.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

Most browsers allow you to control cookies through settings. You may decline cookies, but this may limit certain Platform features. For more information about cookies, visit www.allaboutcookies.org.

Data Security

We implement industry-standard security measures to protect your personal data:

• Encryption: Sensitive data (passwords, payment information) is encrypted during transmission using SSL/TLS protocols.
• Secure Storage: Personal data is stored on secure servers with restricted access and regular security audits.
• Access Controls: Only authorized employees with a legitimate business need have access to personal data.
• Regular Updates: We maintain up-to-date security patches and conduct regular vulnerability assessments.

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Your Rights (GDPR & Privacy Laws)

If you are a resident of the European Union, United Kingdom, or other jurisdictions with similar privacy laws, you have the following rights:

• Right to Access: You can request a copy of your personal data held by us.
• Right to Correction: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data (subject to certain legal exceptions).
• Right to Data Portability: You can request your data in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: If we process data based on your consent, you can withdraw it at any time.
• Right to Object: You can object to certain types of data processing, such as direct marketing.

To exercise any of these rights, contact us at privacy@iq-exam.org. We will respond to your request within 30 days in accordance with applicable law.

Children's Privacy

IQ EXAM is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will immediately delete such information and terminate their account.

For children aged 13-18, parental or guardian consent may be required in certain jurisdictions. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at privacy@iq-exam.org.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date at the top of this page.

Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: privacy@iq-exam.org

Mailing Address:
Glomedia B.V.
Amsterdam, Netherlands

We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.